Kuala Lumpur Florist | Kuala Lumpur Flower Delivery | Online Florist Kuala Lumpur
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Terms & Conditions
 

Operation Hours

Internet Store and Self-Service Payment: 24-Hours Daily
* We strongly encourage all orders to be two(2) to three(3) days prior to the delivery date to ensure freshness of flowers and timely delivery

 

 

Free Delivery Zone

Ampang 68000

Batu Caves

68100

Kuala Lumpur

50000-60000

Petaling Jaya

46000-46999, 47300-47499, 47800-47810

Puchong   

47100-47190,58200

Seri Kembangan

43200-43300
Shah Alam 40000-40999
Subang Jaya 47500-47699
Cyberjaya 63000
Putrajaya 62000-62999
* A minimum delivery charges of RM35.00 will be imposed for any delivery outside the free delivery zone. The minimum delivery charges of RM35.00 will be waived for order exceeding RM250.00 and above.
 

Outstation Associate Florist

1. Penang : Bukit Mertajam, Bayan Lepas, Penang Town
2. Johor : Yong Peng, Taman Johor Jaya, Johor Bahru, Segamat, Kluang, Batu Pahat, Pontian
3. Perak : Ipoh, Setiawan & Taiping
4. Pahang : Kuantan, Mentakab & Temerloh
5. N. Sembilan : Port Dickson & Seremban
6. Sabah : Kota Kinabalu

7. Sarawak

: Kuching
8. Terengganu : Kuala Terengganu
9. Kelantan : Kota Bahru
10. Melaka : Air Keroh & Melaka Town
11. Kedah : Alor Setar & Kulim
* The floral arrangement may vary as we will assign your order to different florist according to your location
 
 

Terms & Conditions

 
* Kindly make all transactions via Master or Visa Credit Card.  Direct transfer (via Maybank2u) or offline bank-in should be made to our Maybank Account - MBB, A/C No: 5123-4354-5940 - Jasmine Florist & Craft
 
1.

There will be a minimum delivery charges of RM35.00 for all delivery to areas outside the free delivery zones. The minimum delivery charges of RM35 will be waived for orders exceeding RM250 and above.

2.
Any cancellation of order after confirmation will be subjected to a surcharge of 50% of the confirmed order.
3.
There will be a minimum charges of RM15.00 per destination for any re-direct or re-sent of product within the free delivery zones.
 

Delivery Schedule

 
1.
Any order received before 12pm from Monday to Saturday, the delivery will be made on the same working day.
2.
Any order received after 12pm from Monday to Saturday, it will depend on our operation availability. We will try to arrange for same day delivery, but if it is a busy day, the delivery will be made on the following day.
3.
Please order two(2) days in advance for delivery on Sunday and delivery outside Klang Valley (please use our Order Form for worldwide delivery).
* We strongly encourage all orders to be two(2) to three(3) days prior to the delivery date to ensure freshness of flowers and timely delivery.
 

Payment Method

Online payment via the world well-known secured payment gateway from iPay 88 & PayPal.
Direct Bank-In/ Online Fund Transfer (via Maybank2U)
Account Holder  : Jasmine Florist & Craft
Bank                 : Maybank Berhad
Account Number: 5123-4354-5940
 
Account Holder  : Hiew Lee Hoon
Bank                 : Public Bank Berhad
Account Number: 45613 46924
 
Account Holder  : Hiew Lee Hoon
Bank                 : CIMB Bank Berhad
Account Number: 7016-993-193
 

Order for Wreaths/ Sympathy Flower

 
The time and date of the funeral (when the deceased will be taken out for burial) MUST be stated clearly in your order and the flower are delivered only after the funeral. We are not responsible to make any refund or accept any cancellation order.
 
 
Sunday and National Public Holidays

 

Special arrangement have to be made to accommodate orders for delivery on Sunday and Public Holidays. As such, orders must be made two(2) days in advance. In the event that such special arrangements are not possible, the delivery will have to be made the day before or the day after the requested date.
 
 

Festival Season

 
Please order at least two(2) days in advance to guarantee the availability of stock for peak festive seasons delivery like Valentineís Day, Motherís Day, Hari Raya, Christmas and Chinese New Year. There will be a price increase for roses seven (7) days before Valentine's Day(8 Feb to 14 Feb). Roses deliveries during this period will be based on the new price, regardless of order placed before the price change.
 
 

Unavailability of Product

 

Flower and items shown are subjected to stock availability. We reserve the right to substitute your order with another item which is equal or higher value under such circumstances.
 
 
 
 
 
Kuala Lumpur Florist | Kuala Lumpur Flower Delivery | Online Florist Kuala Lumpur