Terms & Conditions



Operation Hours

Internet Store and Self-Service Payment: 24-Hours Daily
* We strongly encourage all orders to be two(2) to three(3) days prior to the delivery date to ensure freshness of flowers and timely delivery

Free Delivery Zone


Ampang 68000
Kuala Lumpur 50000-60000
Petaling Jaya 46000-46999, 47300-47499, 47800-47810
Puchong 47100-47190,58200
Seri Kembangan 43200-43300
Shah Alam 40000-40999
Subang Jaya 47500-47699
Cyberjaya 63000
Putrajaya 62000-62999





Outstation Associate Florist


1. Penang : Bukit Mertajam, Bayan Lepas, Penang Town
2. Johor : Yong Peng, Taman Johor Jaya, Johor Bahru, Segamat, Kluang, Batu Pahat, Pontian
3. Perak : Ipoh, Setiawan & Taiping
4. Pahang : Kuantan, Mentakab & Temerloh
5. N. Sembilan : Port Dickson & Seremban
6. Sabah : Kota Kinabalu
7. Sarawak : Kuching
8. Terengganu : Kuala Terengganu
9. Kelantan : Kota Bahru
10. Melaka : Air Keroh & Melaka Town
11. Kedah : Alor Setar & Kulim
* The floral arrangement may vary as we will assign your order to different florist according to your location


Terms & Conditions



* Kindly make all transactions via Master or Visa Credit Card. Direct transfer (via Maybank2u) or offline bank-in should be made to our Jasmine Florist & Craft - Maybank Account - MBB A/C No: 5123-4354-5940, Account Holder : Hiew Lee Hoon - Public Bank Berhad - PBB A/C No: 45613 46924, Account Holder : Hiew Lee Hoon - CIMB Bank Berhad - CIMB, A/C No: 7016-993-193


Delivery Schedule


* We strongly encourage all orders to be two(2) to three(3) days prior to the delivery date to ensure freshness of flowers and timely delivery.

Payment Method




Order for Wreaths/ Sympathy Flower


The time and date of the funeral (when the deceased will be taken out for burial) MUST be stated clearly in your order and the flower are delivered only after the funeral. We are not responsible to make any refund or accept any cancellation order.

Sunday and National Public Holidays

Special arrangement have to be made to accommodate orders for delivery on Sunday and Public Holidays. As such, orders must be made two(2) days in advance. In the event that such special arrangements are not possible, the delivery will have to be made the day before or the day after the requested date.

Festival Season

Please order at least two(2) days in advance to guarantee the availability of stock for peak festive seasons delivery like Valentine’s Day, Mother’s Day, Hari Raya, Christmas and Chinese New Year. There will be a price increase for roses seven (7) days before Valentine's Day(8 Feb to 14 Feb). Roses deliveries during this period will be based on the new price, regardless of order placed before the price change.

Unavailability of Product

Flower and items shown are subjected to stock availability. We reserve the right to substitute your order with another item which is equal or higher value under such circumstances.



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